[Resolved]  Pepperfry — dining set

Address:A- 103, swami vivekananad hights, laxmipura, vadodara, Vadodara, Gujarat, 390016

I placed an order with pepperfry yesterday. And twice i called them to cancel the item as we have some foreseen circumstances. This call was placed within 2 hours of placing the order.

The items are scheduled for delivery on 31st jan. However, pepperfry flatly refused to cancel the order.

I am surprised that when the item is not shipped, they not ready to cancel.
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Feb 23, 2020
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2020
Pepperfry Customer Care's response
Dear Customer, Kindly share the order details & we'll check with the merchant to resolve this amicably.
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