[Resolved] Pepperfry — Dining Table Set | |||
I ordered for a dining table from Pepperfry against order no[protected]. The website said - offering heavy discount under code Diwali plus an additional 10% against HDFC credit card HDFCPF10. But to my dismay, the coupon box said - apply Diwali code and there was no way one could use HDFC benefit. This is so misleading and when I raised this issue with their customer care the answer was - you can use only one coupon. The discount offered by Pepperfry is much higher than what one can get from credit card. No where on the site it is mentioned you can use only one code. I wanted to cancel the order and now I have received an email which says - you cannot cancel when there is a tab says - cancel order. This is so misleading and amounts to cheating which needs to be addressed immediately. Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Nov 14, 2020 Pepperfry Customer Care's response Dear Sanjeev, we apologize for the inconvenience caused. Further, we would like to inform you that for a single purchase only one coupon can be used at a time. Kindly refer the FAQ's mentioned on the portal.Regards, Team Pepperfry | |||
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