Pepperfry — Executive office chair in black Order[protected]

Address:Raigad, Maharashtra, 410218
Website:Pepperfry

I had ordered a executive office chair and the back rest cloth came out after sitting on it literally 5 times. when I call them up they say "Sorry sir we cant refund you the money after 7 days" So what they mean to say is that the shelf life of the chair is only 7 days and its perfectly fine for a chair to break after that. Very disappointing. as a consumer we are taking a huge risk by ordering something like a furniture online and when something like this happens where it is obviously a "manufacturing defect" and we dont get the required support. it puts a question on the reliability of the entire sector. It seems like they are running one big scam here.
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    +91 22 6157 6157
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    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
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