Pepperfry — Faulty Product

Address:Mumbai

I bought Scarlett 3 Seater Velvet Sofa in Berry Red Colour - Casacraft By pepper fry delivered on[protected]

I now find the goods have the following fault:

Stitching of sofa have started coming off after three days and finishing is not as per standard

For same we had raise complain and technical person came with sewing things but we had refused as we have paid money as per standard product if at all product starts faulty within 2-3 days it's not prepared as per standard so we are not at all satisfied with the product

I am trying call them daily and have been sending mails but not one is bothered to revert

I thinks it’s fraud company where there is no supervisor nor team manager
It’s not at all trustworthy company
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Pepperfry customer support has been notified about the posted complaint.
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Dear customer, We regret the inconvenience caused to you. Please share the order details and we will check with the team and get back to you soon.
Regards,
Team Pepperfry
Dear customer, We regret the inconvenience caused to you. Please share the order details and we will check with the team and get back to you soon.
Regards,
Team Pepperfry

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    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
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