[Resolved]  Pepperfry — Fixed the mirror upside down

Address:Hoysala Ace 20th Cross Road Sahakar Nagar, C-1003

First and foremost, when I ordered the mirror I asked if there was assembly and I got an answer that pepperfry service person will fix it, later that person said it's not in his messages, still I agreed to pay him if he could fix it for me, I wasn't available at that time so he went to the location and fixed the mirror, assuming that. They r pepperfry person with that trust I paid him without even seeing the finished product and today when I see it it's upside down, any normal person can also guess that it's upside down and he is arguing with me that he won't come to fix it .I am highly disappointed that u would hire such person, I am the one at loss here, how can I stay there with upside down mirror
Kindly look into d matter and fix this problem
I have guests coming tom, they will really laugh at this, I am going to say pepperfry have done this mistake..
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 7, 2022
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Dec 17, 2021
Updated by Pehal Ahuja
First and foremost, when I ordered the mirror I asked if there was assembly and I got an answer that pepperfry service person will fix it, later that person said it's not in his messages, still I agreed to pay him if he could fix it for me, I wasn't available at that time so he went to the location and fixed the mirror, assuming that. They r pepperfry person with that trust I paid him without even seeing the finished product and today when I see it it's upside down, any normal person can also guess that it's upside down and he is arguing with me that he won't come to fix it .I am highly disappointed that u would hire such person, I am the one at loss here, how can I stay there with upside down mirror
Kindly look into d matter and fix this problem
I have guests coming tom, they will really laugh at this, I am going to say pepperfry have done this mistake..

Verified Support
Jan 02, 2022
Pepperfry Customer Care's response
Dear Pehal, We are sorry to hear about your concern. Please provide your order number and we’ll check with the team and revert to you soon.
Regards,
Team Pepperfry
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information