[Resolved] Pepperfry — furniture broken within 3 months

Marshel Abraham

from Bengaluru, Karnataka

Address:

Riftio, 3/C, 7th C Main Rd,, Bangalore, Karnataka, 560034

I bought a Bed from Pepperfry https://www.pepperfry.com/shinju-queen-size-bed-with-side-storage-in-wenge-finish-by-mintwud-1359863.html Within 3 months o[censored]sage it broke. I did not do any adventure in bed jus sat on it. It broke. What was even cringe worthy was the behavior of the staff even after raising multiple complaints. They were insensitive to say the least. The quality of wood is mediocre, moreover the customer support is cruel

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Apr 6, 2019

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2019

Pepperfry Customer Care's response Dear Marshel, Please accept our sincere apologies for the hassle and inconvenience caused. Allow us to investigate and one o[censored]s will connect with you to address the concern.

Verified Support

Mar 06, 2019

Pepperfry Customer Care's response Dear Marshel, we spoke & with reference to the conversation we've sent an email to your registered email ID. Kindly refer to the same for further correspondence.