[Resolved]  Pepperfry — Https://www.pepperfry.com/ren-two-door-wardrobe-in-wenge-finish-by-mintwud-1655144.html

Address:Kolkata

For the
Order ID:[protected]
pf
Order Date: 04 March 2021
Return
Refund
I highly regret buying this wardrobe for my old father whose room I had set up when I was in Kolkata in March 2021.
At first I ignored the bad fitting and it's gaps all over let alone the cardboard at the back.
But I am aghast against the mould and fungus that has grown all over the wardrobe not just outside but also inside. I clean it and it comes back in two days!!!
I visited him this Feb just to be shocked at all the clothes that had gotten spoilt nonetheless i felt so bad for my old father to be breathing into the same room this wardrobe exist.
I demand pepperfry to take this piece of crap from my home which is neither usable not healthy and refund my amount.
Infact it's is dangerous for old people to have a 7' tall fungus filled junk in the same room! I wonder why do they even sell things without checking it's quality and trearing it to be mould free.
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Apr 6, 2022
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2022
Pepperfry Customer Care's response
Dear customer, We are sorry to hear about your concern. Please allow us some time to check the concern we will get back to you soon.
Regards,
Team Pepperfry
Verified Support
Mar 06, 2022
Pepperfry Customer Care's response
Dear customer, the warranty terms offered by the merchant are for any manufacturing defect in the product and do not cover damage due to fungus. However, if you can share the order details, we’ll check with the merchant to see if this can be resolved.
Regards,
Team Pepperfry
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