[Resolved] Pepperfry — I am not able to cancel my order even within 24 hours from ordering an item | |||
I have ordered shoe rack from pepper fry on 26th august 2019 14:26:50 ist. After placing order i got the delivery date as september 26th. The delivery date is very far and i called the customer care to cancel the order because my order will be getting delayed they told me that my order cannot be cancel even if placed cancellations request with in 12 hrs from order. Such a pathetic cancellation policy these people are having. Please take action on this pepperfry cancellation policy i can see most of the people are facing this issue. My order number is[protected]. Was this information helpful? | |||
Oct 22, 2019 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Sep 21, 2019 Pepperfry Customer Care's response Dear Customer, We tried calling on your registered number, unfortunately call went unanswered. Please be rest assured your product has reached the destination and will be delivered to you on or before the promised date. Regards, Team pepperfry | |||
1 Comment | |||
Comments
Order no[protected] received in damaged condition. Pepperfry is least bothered about customer satisfaction and no update received till now. This is my second bad experience with pepperfry. There is also no mention of return of my money for the damaged product.
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