Pepperfry — I want to cancel my product and refund my paid amount back to original source

Address:	Pepperfry, Mumbai
Website:	Pepperfry

I ordered two item from pepperfry I.e of 28447, I cancel ed both, they rfund me double amount 55470, , I paid again 20999, total I paid them 49446, they refunded me half amount again they reverse transaction and take refunded amount back, I called them hundreds of time to cancel my order and give me my money back as I paid you
They are not responding well and transfer call one to another, they ruined my DIWALI, a girl name nikita do what she want, not even listen costumer, herself cancel some order, keep some order on hold, after that I want to cancel my order and request to refund, she refused to me
It was very bad experience
Kindly help me out this