Pepperfry — Incomplete Delivered on 2 w

I have got incomplete order delivered on 12th Jan against an order raised 26th December. The carpenter who came for installation has to say that item is missing to complete the installation. Since then I am following my making multiple calls and emails but it's ridiculous that the team does not bother to respond. hence decided to return this item and you have to pay the actual amount, not the discount amount.

The carpenter Raghavendra has to say that he already posted the required details in the group but no response even he recieved.

ORDER ID:[protected]

ITEM NAME: Crysta 4 Door Wardrobe in New Wenge & Natural Ebony Finish by Nilkamal
Was this information helpful?
No (0)
Yes (0)
Pepperfry customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Nazim, We regret the inconvenience caused to you. Please share the order details and we will check with the team and get back to you soon.
Regards,
Team Pepperfry

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information