[Resolved]  Pepperfry — Incorrect Product Description, No cancelling/returning order

Address:411033
Website:www.pepperfry.com

This is regarding my order:[protected] placed on 17th January 2017
16:23:32 IST of Rs 37173.

I was told the product has storage inside the bed and have a placn on the bottom to store it. But it turns out it is just a space under the bed and when I asked them to cancel the order, they are not cancelling. Their executive told me if there is no plank in the bottom, it will not be called as storage, now the same person is saying the opposite.

Even on the website they have not mentioned this, it is against their own policy.
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Feb 27, 2017
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2017
Pepperfry Customer Care's response
Hi Amandeep,

We hope the issue is resolved and conversation with our team was helpful. Please feel free write back or contact us for any future concerns.

Regards,
Pepperfry
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