[Resolved]  Pepperfry — item return issues

Address:

560077

I had placed an order with pepperfry for a carpet. It costed me some 6000/-.
The product was blackish grey, as shown in the website. The product i received was silverish grey with silver glitter (Very light from what was shown in the image). I had raised multiple return request for it, but everytime i was told that the color may vary in the picture and the product you have received is correct.
They say the color difference is because of the camera resolution.
But its significant from the pictures, that it is not what was shown in the website. The color difference is significant.
So, basically i have invested 6000/- on something which is totally useless for me now. I ordered it seeing what was put up on the website and if the product received doesnot resemble to it, it is not my problem. Color does matter in decor items.
Pathetic experience from this so called brand. Never ever going to order anything from pepperfry again and will put up this feedback on every platform possible.