Pepperfry — kaff built in oven - received in damaged condition

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	pepperfry.com

I received this product kaff built in oven from pepper fry and when it was delivered it to me i was not at home. Trusting there brand name i did not feel do open the product in front of the delivery man. After that i went out of station and when i returned back and opened it it was damaged now the company has this hell bound policy of seven days return
So they are not initiating the return.

My point is that i am not cancelling the order but the damaged product is damaged be it 7 days or 10 days.

I have proof of product after just being opened in my cctv camera. The product was damaged in side the packing.

Please help me to get this exchanged. Also learnt a lesson not to trust this company any more.