Pepperfry — kiki 3 door shoe rack in wenge finish by mintwud

Address:

Visakhapatnam

I ordered a shoe rack (Kiki 3 door shoe rack in wenge finish by mintwud) from pepperfry in december 2019. We started noticing mold (Fungus) growing on the shoe rack and we got it cleaned. However, the mold kept recurring and it came back very severely. We also called a carpenter to get it checked and treated but he said it was very bad quality of wood and its happening because of it.

I understand this is the monsoon season and mold does grow during this season but i have checked other shoe racks in our building and they did not have mold like our shoe rack. Ours is very severe situation and its unsafe.

The product has become a health hazard. We have contacted pepperfry and they have said to clean it with a dry cloth. I have mentioned that we did clean it but it keeps growing more and more.

Pepperfry must take responsibility and address a health hazard of a product that they provide. I have attached photos for proof.