Pepperfry — late delivery and denying cancellation.

I order a table and chair and the delivery date turned out to be very, very late than they indicated before the purchase. Now since the items would be quite useless after such late delivery, i wanted to cancel the order and they said we dont cancel placed orders.

Is this a joke? The item hasn't been shipped yet and they are saying that they dont cancel.
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Pepperfry customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2020
Pepperfry Customer Care's response
Dear Ravi, If you have any unresolved concerns, please share your order details and we’ll check and get back to you soon.
Feb 27, 2020
Updated by Ravi1031
And say that you don't cancel orders and mark it resolved?
Tell me that you can cancel my order and I'll share the details. Can you do that?
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