[Resolved] Pepperfry — Late / No invoice after order placed

Prashantha Y V

from Bengaluru, Karnataka

Nov 19, 2021

Address:

Online

I ordered furniture under my company policy on 16th November. Till date invoice not ready. As per company policy need to claim before this month. If we call customer care they are rude in response and not ready to listen to customer. Further agent Amilia asked to complain if not happy with service. My order[protected]. Request responsible person who understand retail business to support his customer

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Dec 28, 2021

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2021

Pepperfry Customer Care's response Dear Prashantha, We regret the inconvenience caused to you. Please share the order details and we will check with the team and get back to you soon.
Regards,
Team Pepperfry

Verified Support

Nov 21, 2021

Pepperfry Customer Care's response Dear Prashantha, We regret the inconvenience caused to you. We are getting this checked with our team internally and will revert to you soon.
Regards,
Team Pepperfry

Verified Support

Nov 22, 2021

Pepperfry Customer Care's response Dear Prashantha, since the order is yet to be shipped the invoice has not bee generated. Request you to kindly wait until the product is shipped.
Regards,
Team Pepperfry