[Resolved] Pepperfry — Low quality products/ not ready to return

Sumita C Ummat

from Mumbai, Maharashtra

Website:

www.pepperfry.com

I ordered on Pepperfry on 20th Oct 2015. Received the product of low quality and not complying to specifications.
Their executives deny any return of the product. Have initiated return of the product online but there is no information from them though they boast that you will get a call in 24 Hours.
Horrifying experience.. will take further.

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Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2015

Pepperfry Customer Care's response Dear Sumita, Greetings!! We apologize for the unpleasant experience that you had. Please help us with your Order No. we will have the details checked. Regards, Team Pepperfry