| Website: | www.pepperfry.com |
The below line which PEPPER FRY Claims in their AD's and on their Website is MISLEADING.
"Pepperfry credits can be used for up to 50% of the cart value with 14 days validity and once lapsed/expired cannot be extended" says that 50% of the cart value as credits with 14 days validity can be used,
but where is the CAP on the limit mentioned.
The above clearly shows that PEPPER FRY is frying and fooling people with this CASHBACK Offer.
When a person buys a FURNITURE Worth 20k and goes by the 50% Cashback offer the expectation is that we can redeem the value of 50% of 20k on our next purchase. But the reality is only Rs.2, 500(which is only 12.5% of the buying value) is allowed which is a let down.
I feel this CASHBACK Scam is good only for purchases of Furniture worth 5k only wherein they can get Rs.2500 back with the 50% CASHBACK OFFER.
We recently bought a STUDY TABLE Worth Rs.14, 599. During placing the Order it was mentioned that 50% CASHBACK OFFER is available and were given Rs.7, 300 in our wallet to be used on our next purchase within 15 days.
We intended to utilize Rs.7, 300 in our wallet by placing an order for a SINGLE BED WITH STORAGE (Zyva Single Bed With Box Storage In Provincial Teak Finish) costing Rs.30, 399 and only then did we realise that the CASHBACK offer given by PEPPER FRY was misleading and not true.
We realized that the actual amount redeemed can be only Rs.2, 500 and the balance amount of Rs.4, 800 is CLAWED Back by THE PEPPERFY People.
Why is PEPPERFRY Frying/fooling to people mentioning about 50% CASHBACK, when the customer is placing order above 5K which is clearly MISLEADING.
The Customer support reply to the above query which we had raised with them on 17th February was an AUTOMATED reply and it is pathetic for a company of this stature to treat their customers with this type of LETHARGIC Reply.
We are not happy with this bitter experience we were made to go thru.
Sorry to mention the bad experience we were pushed to.
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