Pepperfry — My table order delivery has been pending for more than a month

Address:

Mumbai

World's worst customer centric Team,

My order number:[protected]

It's been more than a month to this order and I've not received my table and neither have I got any resolution from you irresponsible bunch of people. I've been initiating multiple chats, giving missed calls, writing emails but in vain. I can't even cancel the order and get refund as the option has been disabled by you guys. I've no option but to suffer each and everyday by calling you guys and pleading you to resolve my issue but no one responds.

I was also assigned a case manager and that lazy lady gave me false promises of resolution and the matter is still unresolved. I've been suffering immense amount of mental torture from you guys and harassed each and everyday. I'm a common man and this company has cheated me of my money and emotionally drained me.

You're not even considering my emails and giving me autoreplies that my case number is closed! Are you serious? Are you guys for real??? Have an ounce of shame swindlers.

I'm having serious issues right now and will initiate legal action against the company. This is my last notice to you.