[Resolved] Pepperfry — never delivered my order or is giving my refund | |||
I am tired of calling the customer care and i keep getting assurance that i’ll get it today. I even spoke to the floor manager on 13 dec, who assured i will get it by today. The delivery guy is not picking up my call and answers rudely as well. His name is vignesh and his mobile number is [protected]. I even reached out to his manager mahesh - +[protected]. It is frustrating that i have to be the one to follow up as it is not my job. I will ensure i never recommend pepperfry to anyone i know, and at this rate you are going to lose out on good customers. This is highly insulting, please initiate my refund, as you are not able to ensure my order is delivered on time either. So, please initiate my refund. Even a person name sonu. G who was assigned my case, failed to ensure i got my order. Not sure why is she was assigned my case, if she couldn’t ensure i got my order on time. I hope she knows her jobs and at least initiates my refund Pepperfry is the worst Was this information helpful? | |||
Jan 16, 2020 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Dec 16, 2019 Pepperfry Customer Care's response Dear Sonam, the order was successfully delivered on 15th Dec'19. Hence, we have closed the case
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