Pepperfry — No delivery, refusal to give proof of delivery, Pathetic consumer care.

Address:

Kolkata, West Bengal

Order No:[protected]DE1101707-P-OD2886 | Case # 00867871 Two items had been ordered, payment made online. One had been delivered while the other on the website shows 'delivered', it has not been received. This was the status two months back. Nothing has been done. After calling the people multiple times and having a new person to explain the problem to, I was promised a refund if it is not delivered within a day or two. Then when I asked for the same, a representative said that as per records the product has been delivered. Proof of delivery has been demanded repeatedly. Some 'concerned' people are to get back within the following 24 hours, every time I remind them that the previous window period has lapsed. Neither is the product being delivered nor any delivery effectuated.