[Resolved]  Pepperfry — No response from Pepperfry, unassembled item, EXTREMELY PATHETIC service

Address:

J 70, Aashiyana Colony

Hi Pepperfry

Order No. :[protected]
Your marketing gimmick is extremely attractive but your services are EXTREMELY PATHETIC.
After being unheard on multipl platforms like providing multiple feedbacks on your website product and calls on your just-a-missedcall number, I have to take it up here on Facebook just hear back from you.
I had purchased a dressing table from Pepperfry, it was delivered to me on 9th Jan. During purchase I was charged 449INR for assembly as the mirror of the dressing table needs to be fitted on the wall but Pepperfry didnot arrange any carpenter for the assembly within 24 hours. I had to call several times on the just a missed call number several times for almost 1 week and I had to put my complaint on consumer forum, then they managed to send a carpenter for assembly.
But again this carpenter didnot have enough tools to carry out the assembly of the product. Since 11 days the product remains unassembled .
Still there is no reply from the Pepperfry customer care. A carpenter owning a small shop is more professional than the fake-hyped companies like Pepperfry.
It is very annoying and sheer waste of money to trust brands like Pepperfry. You pay no heed to the concerns of the customer and even donot adhere to the promised services which come along with the product and the huge cost that the customer pays.
I would certainly discourage people to never go for a brand like Pepperfry.