Pepperfry — No taking the poor quality product given

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I ordered a queen size bed from pepperfry. When i received it the wood quality is pathetic and the storage cover are of very low quality MDF wood. They have fixed it like particle board. The design at the backrest is misaligned.
I have been calling them but no repsonse. There carpenter visited and reported back to their office that product is in good condition.

There has been no response to my query. a60k they took for this product which is not worth even 22k.