[Resolved] Pepperfry — Non refund of money | |
I have ordered one chair from pepperfry and I requested to cancel the same, I had given the request for the cancellation after 1hr of ordering but then also the item was delivered to me after 7 days but i rejected the item but then they again send me the same chair saying i told him to send the chair urgently, after that I understood that pepperfry is the big lier company, and till now they haven't refunded my money, and I hear that they don't refund money what kind of policy is this they can't take public money for no reason every site is better than this.when i click on return this item it shows that you haven't received the item please help me it is around 1 month
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Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint. Verified Support Jan 09, 2015 Pepperfry Customer Care's response Dear Customer,
At the onset please accept our sincere apologies for the less than satisfactory experience that you had. We agree that such lapses should not occur and will have the feedback shared with the team.
Do write to us in case any further issues.
Regards,
Team Pepperfry
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 2 Comments | |
Comments
Defctive lamp delivered
My name is David.I had ordered a floor lamp with order number[protected] but the lamp being delivered is defective.Its not working andCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
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It has been one month and no solution.