[Resolved] Pepperfry — nonsense customer care. wrongly listed prices. no curtsy whatsoever. | |||||
This is the most horrible experience ive had shopping online in my entire life!! And i have been shopping online for the past 10 years but never has this ever happened!! These guys are pathetic and have no agenda to serve customers instead are doing their best to rip people off. I placed an order from their site 10 days back and the order number is[protected]. I later got a call from the seller stating that the price was wrongly listed on the site and that the actual price was 900 but these guys had upscaled it to 2000/- and made me pay through debit card. I felt cheated and even after repeatedly calling the pepperfry team(more than 6-7 times now) no resolution has been done. All i hear from their end everytime is “we will call you within 24 hours” and no one ever follows up. I told them i want no part in this dispute between them and the seller and i want the product returned for obvious reasons but they outrightly DENIED! I mean wtf?! This is just so that i can spread awareness that these people are big frauds and no one should ever order from their site bcz they will just have to face what i am facing right now! The seller tells me that they are not even responding to him! So that pretty much makes it all clear. Beating around the bush waiting for the dust to settle ..this is their pattern ..trouble people let them suffer then eventually they’ll forget all about it and nothing will ever be done. Was this information helpful? | |||||
Jun 23, 2018 Complaint marked as Resolved Case solved after 3 months. But nevertheless. Pepperfry customer support has been notified about the posted complaint. | |||||
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