Pepperfry — Not Picking up damaged Item

Damaged product was delivered. I called customer care and they explained the return process and scheduled a pickup. But no-body from Pepperfry came to pickup. I am following with the team since last 4 days and Pepperfry team is not scheduling any pickup and take back the damaged product and refund, . Complete lack of communication and total lies from the reps.

Just give me my money back and i will throw it in the trash if you dont want it back...

Service Interaction number SE[protected].
ORDER ID:[protected]

ITEM NAME: Potter 2 Tier Book Shelf in Wenge Finish

SKU: FN1896815-P-WH5046