[Resolved]  Pepperfry — not responding to delivery status

Hi,
I want to complaint against this furniture online site "pepperfry". Its been a month i ordered a king sized bed, they delivered that in 15 days i. E. On 15th dec 2017, but the product was not complete only head support was there, no side and foot support was there. After that i requested for the replacement, since then there is no response from pepperfry and they are showing the false status of product being delivered successfully. Even we contacted the customer care many times and they were unable to tell the status of the replacement request.

Thanks,
Neelam
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Feb 14, 2018
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2018
Pepperfry Customer Care's response
Hi Neelam,

Apology for all the hassle and delay which has caused. Request you to please help us with your order number to investigate and resolve this amicably.

Regards,
Pepperfry
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