[Resolved]  Pepperfry — order:[protected] trendy maple stainless steel 3 steps 4 ft step ladder

Address:	New Delhi, Delhi, 282002
Website:	www.pepperfry.com

I have been cheated by pepperfry and despite several calls and emails to their customer care, my issue is not resolved.
They show one sort of specification of a product on the site and supply product with varying specifications.
This is regarding my order trendy maple stainless steel 3 steps 4 ft step ladder sku: hc1628954-s-pm22970, which was delivered to me on 08 october 2018.
As can be seen in snaps, the overall height of the product is 48 inches and the height of the third pedestal (Which is the height claimed and promised by the product) is only 29 inches.
I do not need to prove anything.
It is not about my expectation about the ordered product; it is about the correct/incorrect information/specification of the product, which is the issue in question.
The info about the product in question says 3 steps and 4ft; so i thought it would give four feet of pedestal height. But this advertised specification is wrong and misleading. The actual pedestal height provided by this 3 step 4ft step ladder is 2.6 ft only; the figure of 4ft as advertised about the product is actually the total length of the complete product.
That is why i want to return this product.
But pepperfry people are not giving any heed to my complainst and requests.