[Resolved]  Pepperfry — order for containers

Unfortunately, i placed order for disha round 1.5l easy flow containers on 2nd spetember. By mistake the address of pune is selected. I was supposed to select the address of chandigarh. After few minutes i requested customer care to change the address or to cancel the order but they did not change the address and cancel the order.

After my request and mail they ignored all and shipped product on 4th september to pune. They told me to place the new order parallel to old order. Means money for one order is already stuck with pepperfry and they want me to go for another order.

No one is available in pune address, it was also informed them not to ship as no one is there but still they went for delivery. Then i informed them to deliver the product to neighbor. Till on 14th september the product is not delivered. Even i have not received any call for this concern from the customer care.

Very pathetic and disappointing experience. Please do not purchase any product from pepperfry. You can purchase anything from amazon, flipkart blindly. At least your refund will be 100% sure. This pepperfry case is eye opener for all who rely in e - commerce sites.

I have used amazon, flipkart, snapdeal, shopclues, paytm, voonik, limeroad, ebay.in. But this is my worst experience ever. If you want to purchase you can go for any of the site blindly.

Pepperfry is never ever be recommended by me.
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Oct 19, 2017
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
Pepperfry Customer Care's response
Dear Priti, Apology for the inconvenience and hassle which has caused, request you to please help us with you order number to investigate and provide resolution on the same.
Complaint comments 

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I ordered one three seater sofa (order #[protected] on august 14 2017 and the delivery date given as 6th sep 2017 but till now have not received the delivery . Tried multiple times the customer care but even more pathetic experience they have no clue about when it would be delivered and never call back about the status.

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