Unfortunately, i placed order for disha round 1.5l easy flow containers on 2nd spetember. By mistake the address of pune is selected. I was supposed to select the address of chandigarh. After few minutes i requested customer care to change the address or to cancel the order but they did not change the address and cancel the order.
After my request and mail they ignored all and shipped product on 4th september to pune. They told me to place the new order parallel to old order. Means money for one order is already stuck with pepperfry and they want me to go for another order.
No one is available in pune address, it was also informed them not to ship as no one is there but still they went for delivery. Then i informed them to deliver the product to neighbor. Till on 14th september the product is not delivered. Even i have not received any call for this concern from the customer care.
Very pathetic and disappointing experience. Please do not purchase any product from pepperfry. You can purchase anything from amazon, flipkart blindly. At least your refund will be 100% sure. This pepperfry case is eye opener for all who rely in e - commerce sites.
I have used amazon, flipkart, snapdeal, shopclues, paytm, voonik, limeroad, ebay.in. But this is my worst experience ever. If you want to purchase you can go for any of the site blindly.
Pepperfry is never ever be recommended by me. Was this information helpful? |