Pepperfry — order no.:[protected]

Dear team,

I had to gift the wine glasses to a friend on her birthday and was expecting the packet to be delivered within a week. But i received the product very late i. E. After 12 days. Every online shopping website generally send the packet within a week unless the product is coming from outside india. Also the estimated time of the delivery was visible after the product was ordered on web page, ideally it should be shown before making the payment.

Regarding this 7 day return policy: i had placed the cancellation on the same day the order was delivered as there was no option available before that. On receiving no response from pepperfry about my request i dropped a mail.
I request you to arrange its pickup from the same address as it is of no use for me now. Please don't make my shopping experience from your website a bitter one for me.

Thanks
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