[Resolved] Pepperfry — Order not delivered - Poor customer support | |||
I had ordered a product from PepperFry and the payment was made. The product is not delivered yet. The order was done in August 2nd week. I tried contacting them, but their response was disappointing. Their customer service is pathetic. I had requested for cancellation on sep 14 and they haven't responded yet. Order number is[protected] I recommend every one not to use this brand. Was this information helpful? | |||
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint. Verified Support Jan 09, 2015 Pepperfry Customer Care's response Dear Customer,
Apologies for the unsatisfactory experience that you have had with the purchase. We take this strong feedback and will have it cascaded to the peers to ensure no such event henceforth. We hope our team would have ended up resolving the concern though.
Should you still feel the concern is unresolved, please drop us a note and we'll get things fixed.
Do write to us in case any further issues.
Regards,
Team Pepperfry.
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