Pepperfry — order#[protected]fn1473785-p-wh5046

Website:

www.pepperfry.com

I ordered a queen size and side table from pepperfry.

This company delivered defective piece, claiming that a proper qc has been done and taking more than 7 days to action on the complaint that was initiated at the time of assembly. They make the customers fool by assuring false commitments which they never care.

No one from refund department has ever called me till date whenever i call them, it seems that everyone in the refunds are busy as if they are doing so much good to their customer.

You deliver a defective item and taking your own sweet time to resolve the complaint and now you are offering 30% of cash back. Should it be acceptable. Refund the amount immediately and get both the items on this order away from my place. Refund the amount immediately and get both the items on this order away from my place.

You committed for a call back which was never done inspite of calling you everyday. You did false promise that the carpenter is assigned and would visit to inspect. Your defective piece and packing materials are blocking my space and nothing have been done so far. Only false commitment of carpenter being assigned and call back. Pathetic service.