[Resolved]  Pepperfry — Parts mising of queen size bed

Address:

Thane

We have ordered queen size bed from pepperfry, the product was delivered with 2 boards of head rest were missing. We registered the complaint to customer care. Earlier they said the part will be delivered, but they failed to do so. Later they mailed us they will pickup the product and will refund the amount. But from last one month they haven't picked up the same. They are closing complaint citing false reason - they are unable to contact us or we are unavailable at address. They haven't called once for pick up nor they have visited at our address. We asked them to provide details for the same but they failed to do so. They are the fraudsters looting the public hard earned money.