[Resolved] Pepperfry — pathetic quality of product

Tamanna Ahuja

from Delhi, Delhi

Address:	B-6 Royal oak appartments , Lal bagh Kaithu, Shimla, Himachal Pradesh, 171003
Website:	Pepperfry

I bought a luiz sofa cum bed from pepperfry... It was delivered to me on the 19th september 2019 n its one leg broke on 2th september 2019 the very next day... The product quality is so bad and after calling them several times the customer care does not respond and they are least bothered to call back... Disgusting service the delivery is so late and they are not even bothered to reply on mails my order id was[protected]

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Nov 22, 2019

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2019

Pepperfry Customer Care's response Dear Tamanna, we have scheduled the reverse pick-up of the product for 25th June 2019. We will also initiate a refund on this order once the product is picked from your place. Please check your registered email ID for more information.

Verified Support

Oct 22, 2019

Pepperfry Customer Care's response Dear Tamanna, we have scheduled the reverse pick-up of the product for 24th Oct 2019. We will also initiate a refund on this order once the product is picked from your place. Please check your registered email ID for more information.