[Resolved]  Pepperfry — pathetic return policy

Website:www.pepperfry.com

I ordered a prestige sandwich maker with griller. They supplied me only sandwich maker and denied the return. I followed up n no. Of times but did not get any response. They have pathetic after sales service. They supply the faulty product and then deny return. They are big cheat. Never buy anything from them.
Anybody has any idea how can i complain to their higher ups.?
Was this information helpful?
No (0)
Yes (0)
Oct 3, 2017
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2017
Pepperfry Customer Care's response
Apologies for the inconvenience caused. Kindly help us with your order number, we will connect with you shortly.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information