Pepperfry — pepperfry - bad refund policies

Address:	678623
Website:	www.pepperfry.com

Hi. It was my first purchase from pepperfry, and i received the item which was to be self assembled. I hired a carpenter and in the process i came to know there was a part missing. After a series on emails and calls my refund was credited to pepperfry wallet and after enquiry they are telling that refund comes in wallet and cannot be transfered to bank account.

My city is not servicable by pepperfry and i am having like 15k in the wallet. What am i supposed to do with that? Is this what you call easy returns?

It was my first purchase and it turned out to be such a mistake. Worst service ever, guys!

If there is something i can do about it, please let me know guys.