[Resolved] Pepperfry — Pepperfry : Cheaters of the highest standards

rajendrasinha532

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

Ordered a sofa bed, dining table, king size bed and a mattress. All messed up deliveries with bed broken in two parts and chipped from all sides. The packing was so poor that my 5 year old kid can punch his way through and make the bed break. Mattress was of a smaller size and apparently i was told to wait for 15 days before the new mattress arrived. The dining table had a 3 screw missing hence, their carpentar waited for their vendors to send the missing part how EXACTLY DOES PEPPERFRY WORK ? I DO NOT UNDERSTAND Pathetic service . total loss of money and time. I bought another bed and asked pepperfry to keep their loot

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Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2015

Pepperfry Customer Care's response Dear Customer, At Pepperfry, we do not anticipate to upset our customers and disappointed to hear about your concern. Apologize for the unpleasant experience that you had. We will make sure this doesn't happen to any of our customers henceforth. Regards, Team Pepperfry.