[Resolved] Pepperfry — pepperfry hold your money, 10 000 for 2 weeks and inform us the product is not available

Jeanjeanjeanjean

from Chennai, Tamil Nadu

Address:	603103
Website:	Pepperfry application

We ordered one table (Order number:[protected] on nov 29th. We are told that it is not available after 2 weeks waiting.
It is available when i did the order and when i paid it. Why it is not available now?

Secondly, we got the money refund only on dec 13th. They are holding our money 10, 000 for 2 weeks. We are only one, but if they are gathering 10 persons or even 100 persons like us, how much interest they can get per day, we consider they are doing fraud via the website. We have to report it in case others don’t have same bad experience.

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Jan 24, 2019

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Dec 14, 2018

Updated by Jeanjeanjeanjean Why it is marked as resolved after I raise this issue immeditaly?

Verified Support

Dec 24, 2018

Pepperfry Customer Care's response Hi, We certainly do not intent to upset you. We spoke and as discussed an email has been sent to your registered email Id. Kindly refer to the same for further correspondence.