[Resolved] Pepperfry — Pepperfry - I sleep seven mattress cheaters
P
PoolandaSanjana
from Bengaluru, Karnataka
Aug 6, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Address:
No 405 C Block, Chaitrashree Royale, Nayandhalli Bangalore
Order Number[protected]
Date- 15th July 2022
We are extremely disappointed with the order with I sleep seven, supra reversible mattress from pepperfry. They have named a single bed as queen size bed, and after ordering and paying the price they bring a single bed to my house. I never asked them to return, but all I needed was a replacement of mattress from single to queen size and I was more than willing to pay the balance amount. These people have no concern about customers loss, it literally doesn't fit my bed and I will have to shell out my money again to buy a queen size bed. Expected Pepperfry to have good quality vendors. I have lot trust on buying things online. This has been the worst experience! I want this to be replaced with queen size mattress and I shall pay the balance amount.
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Sep 10, 2022
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2022
Pepperfry Customer Care's response Dear Sanjana, We regret the inconvenience caused to you. We are getting this checked with our team and will revert to you soon.
Regards,
Team Pepperfry.
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