[Resolved] Pepperfry — pepperfry not able to correct size or cancel the request | |||
I placed an order with Pepperfry and by mistake I choose wrong size of clock . I realized my mistake and called them to current the size or cancle the order . This call was placed within 2 hours of placing the order. Thay said we not able to currect or cancel the order becoz we don't have cancelation policy, but thay should change size at least, However, pepperfry flatly refused to cancel the order. I am surprised that when the item is not shipped, they not ready to cancel. Was this information helpful? | |||
Feb 10, 2020 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Feb 18, 2020 Pepperfry Customer Care's response Dear Dhruv, we are a marketplace company and provide our merchants a platform to sell their products. Hence, we do not accept cancellation once the order is placed.
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