[Resolved] Pepperfry — pepperfry - providing products at just double price in covid situation and delaying shipment and not providing refund as well

akagupta123

Address:

Grand Omaxe Apartments, noida, sector 93b

Hi,

I have ordered one chair and one table worth rs 13834 on 19th march. But due to covid situations, the shipment is getting delayed and delayed. Pepperfry should provide refund for the products which they are not deliver on time as done by other e-commerce companies. It does not make sense to block the money as well as not providing the product. There is no cancellation policy available even in this hard covid times. Request consumer court to kindly ask them to pay for the refund asap for this order[protected] as well as for order no[protected]

Regards
Akanksha

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Aug 12, 2021

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

May 03, 2020

Updated by akagupta123 Also please provide me refund asap for order no[protected].

May 17, 2020

Updated by akagupta123 Resolved.. Thanks!!

Verified Support

Jun 15, 2020

Pepperfry Customer Care's response Dear Akanksha, the team has confirmed to have processed the full refund and the amount will reflect in your source a/c within 5 - 7 biz days.