Pepperfry — pepperfry refuses to cancel order: order number[protected] | |
Pepperfry refuses to cancel order even though the cancellation request was made within 3 hours of placing the order. When we spoke to customer care, we were informed that they changed the policy a week ago. This change in policy was not intimated to us as we have cancelled orders in the past. Further, not enabling customers to cancel orders prior to shipping is unfair policy and is against the interest of customers Was this information helpful? | |
Pepperfry customer support has been notified about the posted complaint. | |
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