Pepperfry — Pepperfry Sofa - horrible quality and worst customer service

Address:	Bangalore, Karnataka, 560094
Website:	Www.pepperfry.com

Bought a 3seater sofa from pepperfry and it is the worst sofa ever. The cushion is next to nothing and it's very uncomfortable. They foam density was not mentioned on the site, and we enquired specifically to check if the sofa is soft and they ensured that it was.

After delivery we realised that the sofa is hard as a bench. The customer care of pepperfry is horrible and irresponsible. The executive agreed that it was fault on their part that they did not inform us about the density but refused to do anything about it.

We went checked with the pepperfry showroom and they also ensured us about it. They are conning people by sending horrible quality furniture and they refuse to do anything about it. What kind of a company does this. We wasted our hard-earned money on trash from PEPPERFRY!!!