[Resolved]  Pepperfry — pepperfry.com si cheating and harassment on our orders"

Address:Mumbai City, Maharashtra, 122017
Website:pepperfry.com

Issue no 1:
Complaint against :sku: kd1705517-p-wh19391
Qty: 1 (Order no.
[protected]
25th november 2018
07:32:43 ist_

The product si cheat quality and count of not is only one against picture in 3 containers,... So i want to cancel this product immediately.

Ambaraeesh company pepperfry si cheating and harassment on our orders"

Ambareesh (Is picture is atatched on weblink: https://listofceo.com/home-furniture/ambareesh-murty-pepperfry-ceo)

Ambaraeesh company pepperfry si cheating and harassment on our orders"

Ambareesh (Is picture is atatched on weblink: https://listofceo.com/home-furniture/ambareesh-murty-pepperfry-ceo)

Issue no 2:
3 orders paid around 5000/- are not pending on our orders yet to be delivered despite 2 weeks of old delay in orders;
Order no.[protected] ;order no.[protected], order no.[protected]

Pepperfry custoemr care is poor, rude and cehat,.

The ambraneesh pepperfry is a cheat person,
All customer care behave rudelya nd do not help customers but always misbehaved and harass innocnent custoemrs of pepperfry.com

I will suggest never to eevr shop at pepperfry.com

And if you continue cheat, you will have to very soon close your oganisation.:

Your custoemr care is poor, rude and cehat,.
And if you continue cheat, you will have to very soon close your oganisation.:

When i start to defame
You custeomr care are disconnected calls and not helping,,

I want expeedited on my orders below:

This experience is making us against pepperfry and extremly poor that relationship you are creating with us... By delaying or orders,,

Order no.
[protected]

Order no.
[protected]

Order no.
[protected]
Was this information helpful?
No (0)
Yes (0)
Jan 26, 2019
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2018
Pepperfry Customer Care's response
Dear Amit, We already have spoken and as discussed return request of the said order could not be processed one the basis of our policy. Reference email for the same is been sent to your registered email Id. Kindly refer to the same for further correspondence.
Complaint comments 

Comments

Quality not as promised. Within 20 days of purchase, foam at only one side in the corner of the sofa is compressed.
Customer service very uncooperative and gave unsatisfactory and rude response.
Pepperfry Customer Care's response, Dec 24, 2018
Verified Support
Hi, We are sorry to make you upset. Please share the order details and we shall investigate this for you.
I have ordered perth metalic single bed and the item got delivered like head board is suitable for single bed size and centre part is suitable for queen size. I assume there was no quality check before delivering product from pepperfry.
Pepperfry Customer Care's response, Dec 24, 2018
Verified Support
Hi, We do not intent to upset you. Kindly share the order # if you have any unresolved concern and we shall investigate that for you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information