Pepperfry — pieces are missing in the product that we ordered | |||
I ordered a study table for which the table drawer handle was missing. We raised a replacement request on the same day from the order summary page. I received couple of emails stating that the return request raised, return accepted etc. I checked the same page regularly and saw that the status has been updated to "return request has been accepted. Someone will get in touch with you". But didnt hear from anyone for the next few day. When we contacted the customer support they refused to take back the product stating that the customer should have contacted pepperfry before.. Was this information helpful? | |||
Pepperfry customer support has been notified about the posted complaint. | |||
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