[Resolved] Pepperfry — placed order by mistake. not able to cancel within 3 hours. | |||||
My nephew placed an order on pepperfry.com by mistake. I realised this and contacted customer care within 3 hours. The customer care lady flatly denied and told it's their policy that they can't cancel order once placed. Hell with such policy. Why order can't be cancelled if item is not shipped. Are ther pepperfry guys free to do anything in name of policy? This is thuggery. Pathetic policies and customer service. Order number is[protected]. Was this information helpful? | |||||
May 10, 2019 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Apr 09, 2019 Pepperfry Customer Care's response Hi, Apologies for the hassle and inconvenience caused. Let us investigate and we'll connect with you to resolve this amicably.
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Let me know how should I proceed as I don't need this product.