Pepperfry — Poor quality product, ver bad customer service

Address:	411028
Website:	www.pepperfry.com/two-door-kitchen-cabinet-with-three-drawers-in-oak-finish-by-mintwud-1253231.html

Don't buy products from pepperfry!
I bought Natsuki Two Door Kitchen Cabinet with Drawer in Oak Finish by Mintwud in Oct 2015. The material is engineering wood. And since last month, the material is splitting and coming off.
I have been calling pepperfry about this since month and they just keep playing you around. My wardrobe and bed is in engineering material and bought from Stylespa.
When you mop the floor, some moister is bound to touch material, but my bed and wardrobe are just fine. But this material is very poor and pepperfry is cheating people in selling them.
When I called them, they did some play of sending carpenter, after three weeks of waiting, I called them, they said carpenter did not submit the review. After one week when I called back, they said carpenter said your problem is fixed.
This week when I called again, they said they asked me to send photos, which I did. And on Saturday when carpenter again called me, he said clearly that he has submitted review and photos to their so called furniture expert. And he told him, I know the material I spoor, but you just keep calling to customer, we will not do anything.
So I called this morning again, and agent first tried to paly same thing with me, I will send carpenter etc. And finally said this is engineering wood, I can not help you.
This is very irresponsible and cheating customer service. So Customer's money does not matter anything. We are fool to buy from you and you just throw your hands in air once you sell a product?
You advertise yourself... Just relax and leave things with us...!
Is this how you handle our things??
One suggestion for customers...Don't buy these material from Pepperfry.. They are just out to cheat you out of your money!