[Resolved]  Pepperfry — Poor quality sofa

Address:Pepperfry
Website:Www.Pepperfry.com

I and my brother rahul sati had order a sofa but we found poor quality so we requested to return the item on the same day but they refused to return but the next day sofa pillows changed by shape due to poor quality stuff, we raised a complaint again via email and chats we didn’t get response back yet ! We value our money and sofa is not worth it ! Customer care is not available on phone call! Chats are found useless, didn’t get reply on email yet! If you guys can see msg here then please help !
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Dec 9, 2021
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2021
Pepperfry Customer Care's response
Dear Nisha, We are sorry to hear about your concern. Please provide your order number and we’ll check with the team and revert to you soon.
Regards,
Team Pepperfry
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