[Resolved]  Pepperfry — poor service

Address:625001

I have mistakenly ordered a XXL bean bag instead of XXL bean bag. Immediately after placing the order i realised it and called the customer care and asked them to cancel the customer care person told me that it cannot be cancelled once the order is placed. He asked me to return the product after delivery.
Product was delivered and i initiated return request. Then they called me from customer care and that person said it cannot be returned as there is no fault with the product..
i accepted the product only just because the customer care person said it can be returned after delivery only.. What is this.. it is just waste of money for me now
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Jan 16, 2020
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
Pepperfry Customer Care's response
Dear Abirami, If you have any unresolved concerns, please share your order details and we’ll check and get back to you soon.
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