[Resolved] Pepperfry — Problem faced during ordering process

[Resolved] Pepperfry — Problem faced during ordering process

B B.Gopalakrishnan Nair from Suchindram, Tamil Nadu

On 01-05-16 while placing order for 2+2=4 wall lights at Rs.5889 and making payment through can ara bank Dr card I have been received intimation that the process cold not be Copleted hence the bank is not responding . But after that I have been intimated by the bank that the above said amount has already been debited from my account on account of the said purchase.Kindly elucidate. Was this information helpful? No (0) Yes (0)
Jun 7, 2016 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support May 07, 2016 Pepperfry Customer Care's response Dear Mr. Nair, We truly apologize for the unpleasant experience you had. Request you to please share the Order # so that we can Quickly investigate & to get the best possible resolution for you.
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Comments

shawrenu

from Mumbai, Maharashtra

Hi

I was asked to write feedback for furniture purchased through pepper fry and was told that i will be getting gifts for the same.

needful is done from my end,
however despite repeated follow ups, calls and reminders, Gift is still not delivered,

Pathetic feeling of being let down by huge brand like Pepperfry.

Regards
Renuka